Privacy Policy
Effective Date: August 2026
BRIGHT Plumbing, Heating, Air Conditioning & Electrical ("BRIGHT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote or estimate, contact us, schedule services, apply for employment, or otherwise interact with our business.
BRIGHT is a Regina-based service company providing plumbing, heating, air conditioning, gas fitting, electrical, and related services to residential and commercial customers in Regina and surrounding areas.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
Depending on how you interact with us, the information we may collect includes:
Our website contact form currently requests information such as your name, phone number, email address, address, subject, and message.
2. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other third-party technologies. This information may include:
This information may be used to monitor website performance, understand website traffic, improve our website, troubleshoot technical issues, and maintain website security.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide website functionality, remember preferences, understand website usage, and improve the online experience. Third-party services used by our website may also use cookies or similar technologies for analytics, advertising, functionality, or other legitimate business purposes. You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.
4. How We Use Personal Information
BRIGHT may use personal information for purposes including:
We collect and use personal information only for reasonable purposes related to our business activities and the services requested by our customers.
5. Disclosure of Personal Information
BRIGHT does not sell or rent your personal information. We may disclose personal information when reasonably necessary to operate our business or provide requested services. This may include sharing information with:
We take reasonable steps to ensure that third-party service providers handle personal information appropriately and only for legitimate business purposes.
6. Communications and Marketing
If you provide your contact information, we may use it to communicate with you regarding:
Where permitted by applicable law, BRIGHT may also send promotional or marketing communications about our services, special offers, maintenance programs, or other information that may be relevant to our customers. You may request to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where one is provided. Opting out of marketing communications does not prevent us from contacting you regarding an existing service request, appointment, transaction, warranty, or other necessary business communication.
7. Employment Applications
If you apply for employment with BRIGHT, we may collect personal information contained in your application, resume, cover letter, references, and other materials you voluntarily provide. Employment-related information may be used to:
Employment information will be handled in accordance with applicable privacy and employment requirements.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or other online services. These third-party websites operate independently and may have their own privacy policies and terms of use. BRIGHT is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.
9. Protection of Personal Information
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction. However, no method of transmitting information over the Internet or storing information electronically is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted through the Internet.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, administer warranties, and meet applicable legal, accounting, insurance, regulatory, or licensing requirements. When personal information is no longer required, we will take reasonable steps to securely dispose of, delete, or anonymize it where appropriate.
11. Accessing and Correcting Your Information
You may request access to personal information that BRIGHT holds about you, subject to applicable legal requirements and limitations. You may also request that inaccurate or incomplete personal information be corrected. To make a request, please contact us using the information provided below. We may need to verify your identity before providing access to or making changes to personal information.
12. Privacy Concerns and Complaints
If you have questions, concerns, or complaints about this Privacy Policy or the way BRIGHT handles your personal information, please contact us. We will make reasonable efforts to review and respond to privacy-related concerns in a timely manner.
13. Children's Privacy
Our website and services are intended for a general audience and are not directed toward children. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
14. Changes to This Privacy Policy
BRIGHT may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, technology, or applicable privacy requirements. When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
BRIGHT Plumbing, Heating, Air Conditioning & Electrical520 Solomon Dr – Bay 15Regina, SK S4N 4N7Canada
Phone: 306-552-7777Email: ac.adanaCthgirB%40dEWebsite: brightcanada.ca
BRIGHT is committed to protecting your privacy and handling personal information responsibly while providing reliable plumbing, heating, air conditioning, gas fitting, and electrical services.